Sunday, January 18, 2009

This...is...CNN.com

This … is … C … N … N.

So intoned the Lord our God, in his only commercial spokesperson role, some 40 years ago when the Cable News Network premiered. I was an early adopter of the cable news format when it was first made available in the 1970s, and have been a fan of its derivative networks since then. I enjoyed watching Braves baseball, Turner Classic Movies and the unchanging drumbeat of Headline News (now rechristened HLN) repeating the same stories over and over and over. I got a vicarious kick out of Ted Turner’s unsuccessful mergers, with both Jane Fonda and Time Warner. I’ve even taken the tour at the Atlanta headquarters, ascending the world’s tallest escalator to end up in a tiny room where they explain how the weather people can’t even see what they’re pointing at as they wave their arms in front of a green screen. Amazing!

Having seen the bricks and mortar of the operation, I was eager to take a look the digital and the virtual in the form of the network’s website, CNN.com. As you might imagine, the home page is heavy on the headlines of breaking news. Thursday’s highlights included must-reads such as: “Rabid fox attacks dad, son,” “Man complains about Buddhas at zoo,” “Cow gas tax not happening,” “18th Porta-Potty set on fire” and “Iowan: Cold hurts, makes ‘skin burn.’” There’s also promotion of a feature about what’s on schoolchildren’s minds (“Make Iraq war go away”) and an offer to update your Facebook status while you watch the inauguration on CNN.com.

CNN is working hard – some might say a little too hard – to make itself relevant in the new-media landscape that potentially threatens its very foundation. In its efforts to involve viewers and make them more a part of the news operation, it’s giving Average Joes nearly equal footing with its staff of veteran journalists. While participation from the grassroots can offer a broader perspective on the events of the day, it can be distracting to those of us used to a little more professionalism.

Take the concept of the “iReport,” a user-generated site containing stories that are “not edited, fact-checked or screened.” Just the kind of reliable information source you want. One recent example went beyond news into the realm of opinion and policy-making, allowing an iReporter to offer his views on how to fix the most severe economic crisis of our time. Zennie Abraham, also known as “Zennie62,” offered his taxpayer stimulus package to CNN chief business correspondent Ali Velshi. Zennie’s plan calls for a $3,500 stimulus check to those making less than $100,000 a year, presumably including Zennie. Velshi said such a plan wasn’t targeted enough to work but Zennie defended his idea: “$3,500, particularly for college students and their parents, can help pay for their housing.” (Sounds like someone trying to afford first and last month’s rent so he can move out of his parents’ basement.) CNN’s Velshi, after hearing the explanation – and mindful perhaps of the network’s changing demographics – started to agree. “That could work,” he said lamely.

Another new feature a little too close to the cutting edge for my comfort is the Rick Sanchez Show, wherein Rick attempts to moderate a Twittering free-for-all that’s taking place in a strip across the bottom of his screen. He tries his best to turn submissions like “great rap, agree … disagree no matter … all good. gots to go to bed. will do again morrow” and “hey, why’s ur girlfriend gaining weight again. u making her too happy?” into relevant commentary on the topic at hand. He squirms so hard at some points that you fear he’s going to pull a muscle.

The website also includes details and extras about certain on-air personalities and the efforts they go to in making themselves more interesting. The “Today”-equivalent morning show on HLN is called “Morning Express with Robin Meade,” featuring a former beauty queen with a chatty manner, a smile as wide as Heath Ledger’s Joker, and the kind of extreme makeup required in today’s high-definition production. Robin hosts the Morning Express Challenge, a news quiz where both the first correct answer and a randomly drawn player win the same prize – an autographed picture of Robin – but both are enrolled in a chance to win the grand prize, a trip to Atlanta to meet Robin in person. We also see Robin posed in what looks like the open bay door of a helicopter, the smile wisely wiped from her face as she offers her “Salute to the Troops.” And, you can sign up for her daily email news preview, sent out early each morning in her signature lower-case style: “morning glory! let’s shake the sleepy out of you. this isn’t our top story, but i love this one: too much caffeine can make you hallucinate and see ghosts. okay, how much are we talking? more on that.” I actually subscribed to this service for a while, until I cancelled after realizing there’d be no pictures of Robin still in her baby-doll pajamas.

Other highlights around the site include pictures of hunky Surgeon General-designate Sanjay Gupta, promotions for the “News to You” show (a kind of “Best Week Ever” rip-off without the snark), and the obligatory nod to Nancy Grace’s all-consuming obsession with the Caylee Anthony case. I looked for something on CNN’s resident right-winger Glenn Beck, but he’s apparently left the company for a new and more welcoming home on Fox News. Either way, I’m glad to see network news offering a big enough tent to employ those afflicted with uncontrollable facial tics such as Glenn’s.

You can also sign up for CNN Mobile alerts, in case you want to be notified immediately via your cell phone should there be a warning about Vicks Vaporub or how “doctor [is] interested in seeing kids not kidney, lawyer says.” I tried to find out more about similar high-tech extras but crashed my PC twice when I tried to go to the Tools and Widgets section of the site.

All in all, it’s a respectable representation on the Web, almost deserving of the thunderous tones I quoted at the beginning of this post. If God is no longer in the promo business, maybe they can get James Earl Jones to splice a “… dot … com…” onto the audio for their site.

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